Today nearly two-thirds of Americans own a smartphone, according to Pew Research Center. In the same survey, Pew found that when it comes to the emotions that people experience as a result of having a smartphone, “productive” is top with 79 percent. At the same time, we are all working more despite being short on time. The average American works a 47-hour workweek, according to Gallup. Consequently, it’s more critical now than ever to leverage mobile technology to streamline our daily tasks. This is why, since 2012, electronic signatures have seen 53 percent annual growth in usage, according to Forrester Research. As Forrester analyst Craig Le Clair wrote recently, “using a pen to sign a physical receipt or contract is fast becoming obsolete.”
The increase in adoption of electronic signature is of course good news for electronic signature providers, but it is also a significant value-add for user productivity. Today, large enterprises and small businesses alike are deploying electronic signature capabilities and users are adopting quickly. Most of these deployments include mobile functionality so that signers can execute documents with their smartphones or tablets while on-the-go. Yet, for mobile e-signing to be successful and widely adopted by users, the deployment has to have three key functions; let’s dive in to these mobile must-haves.
Simple E-Templates – Document templates should be easy to create via desktop and ready to roll via mobile device. These templates should have clear indicators of where users should sign and initial, as well as security to keep signers from altering any other parts of the document.
Easy UX – Sign-up and sign-in should be just a couple of taps away. User navigation, once inside the application, needs to be intuitive and simple to get from one page to the next and quickly sign and initial with the swipe of the screen.
Content Served in Context – Electronic signature apps need to also consider context and make font size adjustable and readable. Many of AssureSign’s Trigger App signers are out of doors when signing; for example, the Jacksonville Jaguars are using Windows tablets for summer camp participants and parents are signing while on the field with the kids – they’re in sunlight, distracted by their kids and in noisy areas. These busy contexts are not uncommon when executing signatures via mobile device, so these apps must be quick and easy to utilize.