Anytime a new technology, innovation, or specific process makes its way through several industries, those people who are always looking for ways to make their own improvements will seek out the best uses of the best new tools. Further, these same people don’t just jump on the bandwagon just to be cool. Rather, they first find out what improvements they should expect from any new process that they introduce into their organization.
Electronic signatures are no exception. Thousands of organizations have started or completed the transition away from wet blue ink to electronic signatures in every aspect of their business processes since Congress passed the ESIGN Act in 2000. But what does that mean to you? Below are four of the most popular use cases for electronic signatures and the gains or improvements earned by the transition to esignatures.
Sales Contracts – sales use to be done almost exclusively face-to-face, but times have changed and selling over the phone and internet have revolutionized how business gets done. It’s a natural fit to remove paper from this process, since nearly everything else in the process is done electronically.
Change Orders – for existing customers and ongoing projects, when something – anything – changes, someone has to sign off on that change because it usually means money being spent. Why spend more money and time moving paper across states and oceans? Furthermore, imagine if you had an audit trail on the last contract or change order that you sent out so you could see exactly where the change was in the signing process. Esignatures are not only more convenient, but help you to work smarter.
Field Services – the mobile workforce and mobile workers’ ability to conduct every aspect of business from the field has increased dramatically, and will continue to increase as devices, software, and connectivity continue to get better and better. Electronic signatures are one of the more important tools that enables field service personnel to complete business in the field, rather than just conducting business.
Employment Onboarding – Why does the first day of work have to consist of nothing but signing paperwork? Electronic signatures can eliminate the loss of that first day productivity, and let every employee be productive from the start.
In every case, esignatures improve at least three things: time, money, and customer experience.
Regardless of your use case, there are likely at least a few applications in your organization for esignatures. Keep in mind that, in order to constitute an electronic signature, the esignature must fulfill just two criteria:
The signature (also called a “mark”) must be made by the person with authority to conduct the transaction, and
The signature must indicate the user’s intent to sign the agreement, contract, etc.
In these ways, electronic signatures are not much different from a handwritten signature. The person(s) involved in the transaction must sign and they must intend to sign to enter into whatever agreement is being finalized.
Know of a use case for e-sign within your organization? Contact us to discover how incorporating electronic signatures can improve your business processes and results.